HelpAccount
Your account
Signing in, connected apps, and deleting or restoring your account.
Signing in
You sign in with a code the sign-in page emails to your address, or with Google when this server's admin turned it on. Only the addresses the admin allowed get in. Your email is the one you sign in with, and can't be changed here. Your name and photo come from your sign-in until you set your own on the Account page, opened from the menu at the bottom of the sidebar, along with the deletion of your account. Without a photo, the dashboard shows your Gravatar, or else the logo of your email's domain, as it does for your contacts.
Apps you connected with your sign-in, like ChatGPT or Claude, are on the API keys page, where you can disconnect each one. API and AI assistants
Deleting your account
Two things come first, and the Account page shows them when they apply:
- Stop your campaigns: pause the ones sending and unschedule the scheduled ones.
Then click Delete account and type the code Postroom emails you. Your account stops at once: you're signed out everywhere, your API keys are revoked, connected apps are disconnected, nothing is sent, and your websites go offline.
Restoring it
For 30 days, signing in restores your account as it was. Your API keys and connected apps stay off: create new ones once it's back. After 30 days, its newsletters, contacts, campaigns and images are deleted for good, along with their teams, you leave the teams of newsletters shared with you, and it can't be restored.